About Our Company

Our agency is located in Rochester, New York, and has been in business since 2002. We are a full-service travel agency that specializes in Italy, Tours, and Group travel. See what some of our clients say about us.

Follow this link for Important Travel Facts & Information, which includes Payment and Cancellation policies, as well as required travel documents information.

Office Hours:

We are now located in the new Medley Centre Mall (formerly the Irondequoit Mall) off Route 104 / E. Ridge Road.)  Look for our storefront on the lower level downstairs from Steve & Barry's near the base of the fountain, across from the elevator.

• Phone and Walk-Ins: 10:00 AM to 5:30 PM EST Monday through Friday and 10:00 AM to 2:00 PM Saturdays, We are closed Sundays.
• E-mail & Fax anytime.
• By Appointment.

Your TRAVEL TEAM:

Meet Jim Frascati - President  JFrascati@excite.com

Jim has over ten years of experience in the travel industry. When he recognized the missing quality of customer service in the travel business, he was motivated to begin a business venture with this mission: 'Pick a place, we'll get you there.'

His personal philosophy, putting the customer first, makes the company stand out. His team focus is on putting the customer at ease to create a travel memory that will last a lifetime. Jim has personally hosted international tours over the past ten years, and looks forward to the opportunity to work with you to plan your next journey!

 

Meet Steve Rosenbaum - Vice President

Steve developed his interest in travel through various trips taken for leisure. His motivation to sell travel developed through his love of travel and desire to share memorable experiences with others. Steve maintains a personal commitment to make a difference for his customers, always keeping the interest and needs of the customer at the forefront.

 

Meet Zenny Asis - Travel Consultant Zenny@irondequoittravel.com

Zenny is our full-time agent in the office and has a lot of experience and knowledge of travel, and is committed to the same ideals as the principals of the firm.

 

Meet Maria Dugan - Travel Consultant mtdugan@rochester.rr.com

Maria is our part-time agent in the office. She has seven years experience and is an experienced traveler herself, so she understands your needs.